FAQs

Frequently Asked Questions

Do you ship worldwide?

We ship to every country.

When will my order arrive?

5-10 business days in the United States

8-14 business days International (Additional Charges may apply)

What is your refund policy?

Due to operational costs being in Fiat, we do not offer refunds.

What are the steps to produce each toy?

3D Modeling
3D Support Building
3D Resin Printing
Sanding and Prep Work
Painting
Packaging

Where are you based?

Toronto, Canada

What are the toys made from?

Love, Sweat and Resin.

How to contact us?

Email: ricky@ismtoys.ca

Instagram: @ismtoyz